- Having spent a long time looking at a lot of companies (one quoting $12,000) I decided on Energy Stuff because I got the products I wanted for a good price. The installer knows his stuff. Very professional. Being a retired builder I had a few questions (some dumb). I had my own idea about where to put the panels (I have roofs facing all directions) Sam put me straight and the first bill I got was a very nice surprise. Very happy E/SGreat team to work with. Installation was professional, very happy indeed. I was a bit sceptical at first but I’m glad I went through with it. My father and brothers house was also done. 3 house done in total. Very happy with the time frame, very quick and the installer was very friendly and knew his stuff. Sam was efficient, courteous and helpful. More than happy to use your service in the future.East to deal with. Answered my many questions and followed up without being intrusive when I took a while to respond to emails.Russell went above and beyond to try to solve the problem I had with my eight-year-old solar system. As well sending a knowledgeable and friendly technicians, he also made phone calls to my provider and city power to try and sort out a solution. Thanks, Russell, I would definitely recommend Energy Stuff.Overall very good service.Very happy.Your customer service is a good example of what customers expect from any service at all. Keep up the good work. It is great to rely on your good services when required.Having explained the issues a resolve was quickly made. I was informed that the replacement unit would be at my place on a particular day. However, there was a delay and the supplier. I was informed and a new day and time arranged to make the repair.Your Brisbane tech was experienced, helpful and competent. I recommend him for solar panel works.I have dealt with many solar companies over the last 15 years and I must say that Energy Stuff is by far the most professional and efficient. I am extremely happy with their service and after sales service.The company was familiar with that particular solar inverter problem and provided an effective and timely solution. The company also provided a letter explaining the nature and likely cause of the faulty inverter for submission to the insurer in support of a possible claim for cover under the home and contents policy of the homeowner. It was a pleasure at all times to deal with the support person Russell, who shows great understanding and patience.It was made so easy, all arranged for me. Richard was great to deal with. Very happy, thank you.Very happy with the response to our queries and reliability of service, many thanks.Excellent service – thank you.Russell, was extremely helpful. His communication was outstanding and he has continued to make sure we are happy and that our warranty was all registered. If every company had staff like this, the corporate world would be a lot easier place to deal with. Thank you!
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